Conditions for changes of all Easter bookings and 1st of May bookings for Albena hotels and White Lagoon – must be made until 15.04.2020:
» Everyone, booked Easter holidays in Albena (16/04/2020 - 21/04/2020) and 1st of May holidays (29/04/2020 – 03.05.2020):
A) They can move their Easter & 1st of May holiday in 2021 - from 30/04/2021 to 03/05/2021, keeping all other booking conditions unchanged (price, discount, hotel, etc.).
B) They can postpone their stay from 7 May to 14 June or from 10 September to 31 October 2020:
o Keeping the same price, if they are NO changes in the reservation details, such as hotel, number of people, number of adults / children, number of overnights;
In addition: Interchangeable hotel – same rate, valid only for Easter bookings and 1st of May bookings
Kaliakra: In the period after 10.09.20, those who wish to move Easter reservations from 10.09., but due to lack of free rooms, CAN rebook Kaliakra Mare with ULTRA ALL INCLUSIVE package in Kaliakra Mare, keeping all other conditions.
Malibu and Laguna Garden: In the period after 10.09.20, those wishing to move Easter reservations from 10.09. and due to lack of free rooms, they CAN choose to rebook Malibu, Laguna Garden and Laguna Mare, keeping all other conditions.
Laguna Beach and Sandy Beach: Both hotels are interchangeable for Easter reservations, those wishing to move Easter reservations from 10.09. and due to lack of free rooms in either the hotel, they CAN choose to rebook Laguna Beach and Sandy Beach, keeping all other conditions.
Ralitsa AquaClub and Ralitsa Superior: In the period after 10.09.20, those wishing to move Easter reservations from 10.09 and due to lack of free rooms, they CAN choose to rebook Vita Park, keeping all other conditions.
C) They can postpone their stay from June 15 to September 9, keeping the total amount of their paid reservation as an advance and paying the difference, calculated on the basis of the seasonal rates. These guests will receive 10% discount on standard seasonal rates.
Recalculation = (standard seasonal contract price - 10% discount) + (communal tax on all overnights) - (sum already paid)
A communal fee will be charged additionally on the all overnights.
Supplement for lunch Paradise Blue: 16 euros / adult, 11 euros / child 2-11,99 y.o.
The supplement is valid for the whole stay, if the reservation in moved from June 15 until September 9. This supplement is also payable for the nights, that are already paid.
In order to grant the guests extra flexibility and encourage them to change, not to cancel the trip, Albena stopped to apply the 60% penalty clause for whole seasons and for all bookings (paid and/ or unpaid; made also before 8th of March)
There are NO exceptions to the rules. Please follow the guidelines to make the process easier.